お問い合わせ

Please noted: Order information is not a real-time display. The order verification, credit time varies among each merchant. For more details, please visit Cashback Available Merchants.

* It will link to Shopee APP when you click the product of Shopee Mall. For the product of other merchants that will link to the merchant's website, and we are not able to recognize reward if you place an order from other merchant's APP since it is not traceable.

* It will embed tracking number when click BigGo's link. If you place an order by opening another page, the order will not be able to track.

* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.

* If you close the browser, it may lose the tracking number then could not track the order accordingly.

* After 30 minutes of inactivity, it is not able to track due to cookie expired

* If the promo code is not provided by BigGo, some merchants will not recognized the order.

* Please fill in registered Email account of BigGo. Or please fill in login name if you registered BigGo member with Facebook / Google account.

* Please provide and fill in the correct order number per each. If you have multiple orders, kindly add the date before each order.

* Please fill in the actual payment

* Please fill in the earliest order date if you have many orders.

* ファイル形式はPNG / GIF / JPGにのみ対応しています。We can't track your order if you don't provide order screenshot.

* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.

* If you close the browser, it may lose the tracking number then could not track the order accordingly.

* After 30 minutes of inactivity, it is not able to track due to cookie expired

* Please fill in registered Email account of BigGo. Or please fill in login name if you registered BigGo member with Facebook / Google account.

* 使用Apple帳號登入請注意！

* Please provide and fill in the correct order number per each. If you have multiple orders, kindly add the date before each order.

* 多筆訂單金額，請以符號隔開，分別填寫。

* ファイル形式はPNG / GIF / JPGにのみ対応しています。We can't track your order if you don't provide order screenshot.